Specsavers has selected JK Technosoft, to provide on- and off-shore application support in a three-year managed services contract worth £3 million. The JKT team will deliver an ITIL-based application management service covering 30 legacy applications with a focus on maintaining and improving application stability through quality processes at reduced cost.
John Lister, Chief Information Officer, Specsavers, said, "Specsavers and JKT have been working together for over 8 years and we knew that the JKT commitment to Specsavers, their knowledge of our applications and adherence to quality standards were the right fit for our legacy service. We are delighted to continue our relationship in the knowledge that the service is in safe hands."
Abhishek Singhania, Managing Director, JKT, said, "Customer delight, quality and value for money are the cornerstones of the JKT service. So, we are thrilled that they were a major part of what Specsavers were looking for. This is the largest addition to the JKT-managed service portfolio and will be delivered from our Delhi operation. We are proud that it takes the Specsaver and JKT relationship into a second decade."
