Mahindra Satyam has teamed up with Microsoft to modernise business operations of Department of Motor Vehicles (New Jersey) by deploying Motor Vehicle Enterprise Solution (MOVES). This solution, which is based on the latter's Dynamics CRM platform, will enable DMV agencies to improve service to licensed drivers and vehicle owners.
Arvind Malhotra, Sr. VP (Strategic Accounts), Mahindra Satyam, said, "MOVES addresses the needs of financially constrained State and local Governments. It will better customer experience at Department of Motor Vehicles, while reducing the risk of implementation. The solution uses built-in features to get a complete view of citizen relationships and a consolidated view of all business functions. It will also reduce training time by using a familiar user interface that looks and acts like Microsoft Office."
