
COVID-19: Top 3 Challenges of Remote Support Now. And How to Solve for Them.
Over the last month, the COVID-19 (coronavirus) pandemic has swelled the ranks of the remote workforce to unprecedented numbers. As little as ten…
Read article →TUESDAY, 22 SEPTEMBER 2026
VARINDIA category
Varindia | Work From Anywhere
309 stories

Over the last month, the COVID-19 (coronavirus) pandemic has swelled the ranks of the remote workforce to unprecedented numbers. As little as ten…
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The COVID-19 (coronavirus) outbreak has turned working from home from an employee lifestyle perk to a business survival strategy, practically ove…
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In many ways, it seems like the world has slowed to a standstill during the COVID-19 (coronavirus) lockdown. And yet, support calls keep coming.…
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Social distancing has changed the way we buy and work. For most brick and mortar stores, it has accelerated their digital strategies and highligh…
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As the world continues to get a handle on the global COVID-19 (coronavirus) pandemic, the sudden shift to social distancing has resulted in new c…
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Virtual support has been trending for some time now, but in light of today’s global health crisis, it’s more critical than ever to em…
Read article →In consumer’s digital-driven lives, convenience, ease, and speed reign supreme. As a result, companies no longer compete on product or pric…
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A picture is worth a thousand words. Just ask any customer or agent who has struggled to describe an issue or explain a solution for something th…
Read article →When agents are talking or chatting with customers, they often need to cut through the confusion by seeing what the customer sees. “How do…
Read article →There can be a lot of detail lost in translation when a customer or remote employee attempts to explain what’s going on with their physical…
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While remote learning has impacted education for years, COVID-19 has turbo-charged the trend into what’s now the new normal for how educati…
Read article →Got fleet? A single truck roll can cost as much as $1,000 a pop. If you factor in direct costs, like labor time and vehicle usage, and indirect c…
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In this COVID-19 world we’re in, unfortunately, there are scammers out there who will use remote tools maliciously. As IT departments trans…
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