D-Link has announced the launch of D-Link Service Centre (DSC) in Bangladesh. This is part of the company’s agenda focussing on SAARC markets, and enhancing its presence in the region. D-Link products will now be backed by D-Link’s service support in Bangladesh, thereby offering complete satisfaction and peace of mind to customer. Further, customers can also interact with the technical experts present at the centre and have hands-on product experience with live product demonstration.
D-Link has appointed M/s Computer Source Limited (CSL) as the service partner for Bangladesh. The setting up of D-Link Service Centre is an initiative from D-Link that aims to ensure fast and efficient warranty, and provide technical assistance to partners/ customers in Bangladesh.
Present at the service centre inauguration Sanket Kulkarni, Vice-President – Channel Sales, India & SAARC, said, “We strongly believe the market potential for the ICT sector is tremendous in Bangladesh, with the adoption of new-age tech trends growing steadily. As an undisputable leader in end-to-end networking solution, D-Link offers the finest and latest in connectivity equipments along with best-in-class support. Customer satisfaction remains a key focus area, and D-Link is committed to invest in building a solid support infrastructure.”
“D-Link brings along networking expertise spanning three decades. We very well understand customer needs and offer solution support that ensures smooth functioning of customer network. For D-Link, Bangladesh is a crucial market, and the launch of D-Link Service Centre is our attempt at readily supporting our customers and ensuring total customer satisfaction,” said Balgond Chougula, Vice-President – Customer Support Services, D-Link (India).
Shahriar Husayn, Regional Manager, D-Link Bangladesh; Asif Mahmud, Director, Computer Source; Rashedul Khaleque Shimul, Head of Operations, Computer Source; and Md. Jamil, Service Manager, were also present at the occasion.
The opening of D-Link Service Centre in Bangladesh will lead to prompt and unwavering support on D-Link products. Moving forward, D-Link service support infrastructure is slated to get bigger and better, as D-Link is committed to addressing customer’s needs and providing an effective support mechanism. D-Link will continue to invest in developing infrastructure that will boost customer engagement with the brand.
